FAQs

Got questions about Tarohi Jewels? We've got you covered.

How safe it is to place an order on www.tarohijewels.com?
We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Paytm.

What are my payment options & how safe it is?
We have paytm as payment gateway which is used by leading ecommerce sites across the world & You are absolutely safe with www.tarohijewels.com while ordering online & its is as safe as using your credit card in your favorite department store. We use the latest security technology, which includes data encryption, server authentication, and message integrity – which is like keeping your credit card information in a bank vault.

Are the prices on www.tarohijewels.com flexible?
No, Beacause we always offer the best value by providing the lowest possible price in the industry.

Do you accept international orders?
Yes, We accept the world wide order & ship through the best known courier partners.

How do I place an order?
  • Add the products in your Cart & then proceed to payment.
  • After the payment is reflected in our account we will ship the shipment with 2 working days.
  • After the order is shipped we will intimate you with the respective shipping details.
How do I check the status of my order?
You can check in Track order status in your account OR Go to my orders in your Profile.

How do i returns, exchange the completed order & How long will I have to wait for a refund?
Sorry, But we don’t take product return, exchange unless it is damaged in transit or the design is not what you have ordered and you have to confirm the same in 3 days of reciept of the goods. In case we have to issue a refund it will be issed within 7 days of receipt of the returned goods.

What are my shipping options & their charges?
Being into E-commerce industry we belive in faster shipping service for our customer satisfaction & regarding shippping charges we will inform you the charges based on the Amount of the parcel.

Do I have to pay Shipping charges extra?
Yes, you have to pay shipping charges extra apart from order amount. We offer the best prices and we also negociate with shipping company to get you the lowest shipping charges.

How long does it take to get my order?
Usually the Delivery of product take 4 to 5 days after shipping & might extend in case of remote area delivery get delivered between Once we dispatch the order then your order will be.

How do I track my order after it has been shipped or if it is not delivered within the standard time frame?
You can simply track the shipment status from the courier site of which we will provide the details after we ship the goods or you can email or call us on our customer support no.